Policies

Services

If you weren’t pleased with your service, please text me at 917.502.4055. I do not refund services, but want you to be 100% satisfied and will do everything I can to remedy this.

Cancellation Policy

Canceling More Than 24 Hours From Your Appointment

Need to cancel more than 24 hours before your appointment? No problem! Call or text me at 917 502 4055

Canceling Within 24 Hours

Cancellations within 24 hours have a $25 fee. If you still want to cancel, text me 917 502 4055.

Late Policy

I kindly ask that you arrive at least 5 minutes before your scheduled treatment so that you have time to settle, and start your facial promptly. Arriving past your scheduled start time will result in a shortened treatment. New clients, please arrive 10 minutes early so you can find the location.

Release Of Liability And Waiver

By agreeing to this Release of Liability and Waiver, I am confirming that I recognize that there may be inherent risks associated with receiving treatments. I am responsible for discussing any questions that I may have concerning my own health conditions and updating Ramona as any of the above changes. I hereby release RB Skin/Ramona Kelly and waive any and all claims, liabilities, or damages for personal injuries that I may experience directly or indirectly from receiving treatments.